Posted At: Aug 05, 2025 - 18 Views
20 minutes to read

Towing is nonstop. Calls come in, jobs stack up, and keeping track of it all. That’s a full-time job by itself. That’s where dispatch software helps.
These tools take the stress out of scheduling, tracking, and getting paid, so you can focus on getting the job done.
We found the Top 15 towing dispatch tools that are worth your time, used by real tow companies around the world. Let’s check them out.
1. TraxeroGO
Based in: USA
TraxeroGO is a free, mobile-based towing dispatch app built for independent tow operators and small teams. Similar to how on-demand app development solutions are tailored for specific business needs, TraxeroGO focuses specifically on towing operations. It's part of Traxero, a US-based towing tech company formed through the merger of multiple platforms like TowMagic, Tracker, and Omadi. Backed by Incline Equity Partners and acquired by Autura in 2024, Traxero serves thousands of operators across North America.
The GO version simplifies job dispatching, invoicing, GPS tracking, and motor club call handling, all from your phone. It's 100% SaaS, with no white-label model offered.
Pricing:
TraxeroGO is entirely free to use, no setup costs or monthly fees. Operators only incur transaction charges when using TowPay for digital payments, making it ideal for budget-conscious independents.
Problems It Solves:
Many small towing teams struggle with costly, fragmented systems. TraxeroGO solves this by providing an all-in-one, mobile-first dispatch solution, free, intuitive, and built for daily use in the field.
Key Benefits:
This tool is simple, lightweight, and effective, no training needed. It eliminates paperwork, reduces admin time, and enables tow operators to run their business from their pocket with just a few taps.
Key Features:
TraxeroGO includes GPS-based dispatching, digital job logs, invoicing, lot tracking, automated alerts, and secure payment collection, all compliant with FMCSA and PCI standards.
Fleet Tools:
The app delivers powerful tools like real-time GPS job tracking, digital dispatching, automated customer alerts, lot inventory, and billing management, all designed to work straight from your smartphone.
Integrations:
TraxeroGO seamlessly connects with QuickBooks, motor clubs, TowPay, and common GPS tracking systems, enabling smooth job intake, invoicing, and payment processing without extra complexity.
Tech Stack:
TraxeroGO uses a proprietary mobile-first cloud system built for speed, reliability, and low data usage, making it especially effective for field operations with limited infrastructure.
SaaS or White-label:
It runs as a cloud-based SaaS platform with mobile-first architecture. There's no white-label version, which keeps updates streamlined and setup lightning fast for new users.
Sustainability:
By eliminating manual paperwork and unnecessary driving, TraxeroGO supports lower fuel usage, reduced idle time, and more eco-conscious day-to-day operations, especially for smaller fleets.
👉 Best for small towing businesses that want reliable tools without monthly fees or setup headaches.
2. Towbook
Based in: USA (St. Clair, Michigan)
Towbook is an easy-to-use web-based management software product for towing companies of all sizes. Dispatching, Impounds, Accounting, and more, all accessible from any device with internet access. The platform has been serving the towing industry for years and focuses on comprehensive cloud-based management.
Towbook's billing features include the ability to invoice motor clubs directly, automatically import payments, integrate with QuickBooks, and automatically calculate pricing for each call, including specific account pricing, mileage charges, and daily storage.
Pricing:
Towbook offers flexible pricing starting at $49/month for up to 250 calls, with scalable plans designed to grow with towing businesses needing higher call volumes or additional features.
Problems It Solves:
Towbook solves the common problem of manual, error-prone operations by providing a fully digital platform that replaces paper logs, phone dispatching, and separate invoicing tools with one connected system.
Key Benefits:
Dispatchers and drivers gain real-time job visibility, while back-office staff benefit from faster billing, fewer errors, and less admin work. It’s designed to help towing companies run more efficiently at any scale.
Key Features:
Key features include GPS-based dispatch, auto-generated job logs, dynamic invoicing, motor club call handling, vehicle and route tracking, and mobile access for teams on the move.
Fleet Tools:
Towbook provides robust fleet tools including real-time dispatching, maintenance tracking, route optimization, automated invoicing, and job scheduling, all from a single cloud-based dashboard accessible on web and mobile.
Integrations:
Towbook integrates seamlessly with QuickBooks for accounting, motor clubs for job intake, and payment gateways for efficient, automated billing. These integrations reduce friction and help operators get paid faster.
Tech Stack:
Towbook is built on a responsive, mobile-friendly cloud architecture that ensures uptime, performance, and cross-device functionality whether on desktop or mobile devices.
SaaS or White-label:
It’s delivered as a cloud-based SaaS platform with no white-label option, allowing for consistent updates and centralized support for all users across the U.S.
Sustainability:
Towbook promotes sustainability by eliminating paper workflows and manual entry through end-to-end digital tools, helping towing businesses reduce waste and fuel-consuming inefficiencies.
👉 Best for established towing companies that need comprehensive management features with proven motor club integrations.
3. TowNow
Based in: UAE
TowNow is an emerging dispatch platform developed in the UAE, focusing on cost-effective solutions for growing towing markets. While specific details about TowNow are limited in public sources, it represents the growing trend of international software solutions entering the towing dispatch market.
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The platform appears to focus on mobile-first design and affordability, targeting emerging markets and smaller operators looking for essential dispatch functionality without premium pricing.
Pricing:
TowNow uses a pay-per-use pricing model tailored to the UAE market, with no fixed subscription fees. Customers receive real-time quotes through the app based on their service type and location, covering towing, jump-starts, fuel delivery, and lockout services. Rates typically range between AED 80–500, depending on distance and urgency.
Problems It Solves:
Many small and mid-sized towing operators in the UAE still rely on manual dispatch and paper logs. TowNow fills this tech gap with a mobile-first platform that simplifies operations, enhances visibility, and modernizes legacy workflows for growing fleets, especially in schools and logistics.
Key Benefits:
TowNow helps users improve fleet responsiveness, reduce communication delays, and cut operational inefficiencies through mobile access, real-time tracking, and better route planning-all critical for operators managing tight schedules and limited resources.
Key Features:
TowNow’s core features include:
- Live GPS tracking via mobile
- Driver assignment tools
- Digital document uploads
- Local language support
- Integrated regional mapping & payment tools
Fleet Tools:
Designed for smaller operators, TowNow provides essential dispatch tools including live vehicle tracking, driver assignment, and digital document uploads like ID proof and service receipts. These features support day-to-day operations without the complexity or cost of enterprise platforms.
Integrations:
TowNow integrates with local UAE payment gateways and navigation tools such as Google Maps and MapMyIndia, ensuring smooth transactions and precise routing for drivers.
SaaS or White-label:
TowNow is a consumer-facing mobile app rather than a SaaS platform. It currently does not offer white-label licensing, APIs, or backend access for other towing businesses. The focus remains on direct service delivery within the UAE.
Sustainability:
By digitizing service records and streamlining dispatch, TowNow reduces paper waste and helps fleet operators improve fuel efficiency through smarter routing and fewer idle trips.
👉 Best for operators in emerging markets looking for affordable dispatch solutions.
4. Rescuemate
Based in: Australia
Rescuemate serves the Australian and Asia-Pacific towing markets with specialized features for the region's unique challenges. While detailed public information is limited, Rescuemate has established itself as a regional player focused on the specific needs of Australian towing operations.
The platform is designed to handle Australia's vast distances and challenging terrain, with features tailored to local motor clubs and insurance requirements.
Pricing:
Rescuemate offers custom pricing in AUD, tailored to the size of your towing fleet, the regions you operate in, and the specific features you need. Interested businesses must contact the team directly to receive a personalized quote.
Problems It Solves:
Towing in Australia presents unique challenges—long distances, patchy connectivity, and complex compliance requirements. Rescuemate solves these issues with region-specific features, ensuring reliable performance and legal alignment in even the most remote areas.
Key Benefits:
- Keeps drivers connected in remote zones
- Simplifies dispatch and compliance workflows
- Integrates with insurance systems and motor clubs
- Supports territory-aware job assignment
- Enhances operational visibility across large areas
Key Features:
- Real-time GPS and territory-based dispatch
- Built-in tools for Australian transport compliance
- Mobile updates and job tracking for field crews
- Cloud access from multiple devices
- Direct insurer and motor club integration
Fleet Tools:
Built for Australia’s vast and rugged landscapes, Rescuemate equips fleets with real-time GPS tracking, territory-based job allocation, and compliance tools specific to regional laws. These tools help towing businesses stay organized and compliant, whether in busy cities or remote outback roads.
Integrations:
Rescuemate offers seamless integrations with local motor clubs, insurance providers, and roadside assistance networks, streamlining dispatch, claim processing, and service coordination across the towing ecosystem.
SaaS or White-label:
Rescuemate operates as a cloud-based SaaS platform, optimized for mobile use and dispatch flexibility. As of now, white-label or reseller options are not promoted, keeping the product focused on direct use by fleet operators and towing businesses.
Tech Stack:
Rescuemate runs on a secure, mobile-optimized cloud platform, designed for smooth access across devices. Its infrastructure supports both dispatch operations and field teams, even in remote service zones.
Sustainability:
By using optimized routing and real-time tracking, Rescuemate helps fleets reduce fuel consumption and minimize emissions, which is especially important in long-distance towing across Australia’s expansive terrain.
👉 Best for Australian and Asia-Pacific operators needing regional expertise and local integrations.
5. Workiz
Based in: USA
Workiz is a versatile field service management platform originally built for industries like plumbing and locksmithing—but it has since expanded into towing and delivery logistics. It supports scheduling, invoicing, client communication, and dispatch from a single dashboard, with a strong mobile-first experience.
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The platform emphasizes a user-friendly mobile experience and customer communication, making it popular among service businesses that prioritize customer experience alongside operational efficiency.
Pricing:
Workiz starts at approximately $89/month per user, with pricing tiers that may vary depending on the specific needs of towing and roadside assistance operations. Larger teams or feature-rich plans may require a custom quote.
Problem It Solves:
Many towing companies still juggle multiple apps for scheduling, billing, and communication. Workiz fixes that with a single mobile-first platform that handles everything, dispatch, invoicing, customer communication, and payments, all in one place.
Key Benefits:
- Trusted by over 120,000 service professionals
- Mobile-first, built for ease of use on the go
- Cuts down paperwork and admin time
- Increases response speed and customer satisfaction
- Built-in phone system and real-time job tracking
Key Features:
- Smart job scheduling and GPS dispatch
- Digital invoicing, e-signatures, and client portals
- In-app payment processing
- Available on iOS and Android mobile apps
- Seamless integration with popular business tools (QuickBooks, Stripe, etc.)
Fleet Tools:
Workiz equips towing teams with real-time job scheduling, GPS route optimization, client portals, and digital quotes with e-signatures, all designed to keep operations smooth, mobile, and efficient. Everything is accessible from a smartphone or tablet.
Integrations:
Workiz plays well with a wide tech stack. It offers seamless integrations with QuickBooks, Stripe, Square, Twilio, Google Calendar, and more, allowing teams to automate accounting, messaging, and scheduling in one ecosystem.
SaaS or White-label:
Offered as a pure SaaS platform, Workiz is designed for simplicity and scalability. White-labeling options are not promoted, as the focus is on direct usability and fast onboarding.
Sustainability:
With digital dispatching, paperless billing, and optimized routing, Workiz helps businesses cut down on paper waste and reduce fuel consumption, making it both efficient and environmentally conscious.
👉 Best for towing companies that want excellent customer communication tools and don't mind a multi-industry platform.
6. Dispatch Anywhere
Based in: USA & Canada (Now part of Autura/Traxero)
Dispatch Anywhere is a powerful towing management solution designed for the established towing or roadside assistance company primarily performing motor club and light- and medium-duty jobs. Now part of the Autura family after acquisition, it continues to serve established operators.
The platform offers different tiers: Standard (2 users $165/month, 3 users $310/month, 4 users $465/month) and Standard Motor Clubs (1 user $150/month, 2 users $240/month, 3 users $410/month, 4 users $590/month), with unlimited plans available.
Pricing:
Dispatch Anywhere offers tiered pricing based on the number of users and motor club integration. Plans range from $150/month for a single user to $590/month for four users on motor club-enabled plans. Larger fleet operators can access custom or unlimited plans tailored to their scale.
Problems It Solves:
Dispatch Anywhere addresses key challenges in the towing industry, such as delayed dispatching, multi-platform juggling, and poor visibility, by consolidating job, driver, and motor club management into one real-time interface.
Key Benefits:
Operators benefit from increased dispatch efficiency, reduced call response times, and streamlined billing. The tool is designed to scale with the business, accommodating both small operations and fleets with 50+ users.
Key Features:
Notable features include motor club job auto-import, real-time driver tracking, digital invoice management, call assignment rules, and multi-dispatcher collaboration, all tailored for light and medium-duty towing services.
Fleet Tools:
The platform includes advanced tools like real-time dispatching, driver GPS tracking, fleet performance analytics, auto-assignment, job status updates, and motor club integration, making it ideal for companies handling large call volumes and time-sensitive roadside assistance.
Integrations:
Dispatch Anywhere integrates with major motor clubs (AAA, Agero, Honk), GPS tracking solutions (like Verizon Connect, Teletrac Navman), and accounting software such as QuickBooks. These integrations help operators automate everything from job intake to final invoicing.
SaaS or White-label:
It follows a SaaS model hosted on secure cloud infrastructure, allowing access from any browser or mobile device. White-label options are not available, but the platform is fully branded under Dispatch Anywhere by Autura.
Sustainability:
Dispatch Anywhere promotes environmental responsibility through paperless operations, route optimization, and digital job records, helping reduce unnecessary fuel consumption and physical waste.
👉 Best for established towing companies with heavy motor club volume and multiple dispatchers.
7. ZenduWork
Based in: Canada (HQ), USA operations
ZenduWork is a Canadian-headquartered fleet management solution that includes towing dispatch capabilities. Part of the broader Zendu ecosystem, it focuses on comprehensive fleet operations with towing as one of several service industry applications.
The platform leverages Canadian expertise in fleet management and cold-weather operations, expanding into the US market through partnerships and direct operations.
Pricing:
ZenduWork follows a custom pricing model, which varies based on fleet size, industry type, and the modules selected. Pricing is typically tailored for mid-to-large fleet operators and includes options for dispatch, vehicle diagnostics, and driver performance tracking.
Problems It Solves:
ZenduWork solves the complexity of managing mixed fleets by consolidating dispatch, maintenance, fuel tracking, and regulatory compliance into one platform. It’s especially useful for companies operating in harsh weather or high-regulation regions like Canada and the northern US.
Key Benefits:
Businesses using ZenduWork experience better fleet uptime, reduced operational costs, and streamlined communication between dispatchers and drivers. The platform also helps ensure compliance with DVIR, ELD, and IFTA reporting standards.
Key Features:
Core features include multi-vehicle dispatch boards, automated vehicle diagnostics, driver scorecards, mobile access for field teams, and AI-based route optimization. It also supports automated job scheduling and timecard tracking.
Fleet Tools:
As part of the Zendu ecosystem, ZenduWork offers end-to-end fleet management capabilities including intelligent dispatching, preventative maintenance alerts, real-time GPS tracking, and driver behavior analytics. It’s designed to help businesses manage not just towing, but also delivery, HVAC, construction, and other service fleets.
Integrations:
ZenduWork integrates seamlessly with Geotab hardware, third-party telematics devices, fleet cameras, and accounting software like QuickBooks. It supports rich data feeds from IoT sensors for diagnostics, compliance, and route planning.
SaaS or White-label:
ZenduWork is available as both a SaaS product and a white-label solution, making it an attractive option for fleet service providers or resellers looking to offer branded fleet management tools to their clients.
Sustainability:
ZenduWork supports sustainable fleet operations through fuel usage monitoring, eco-driving alerts, and preventative maintenance tools, helping fleets cut emissions, reduce idle time, and extend vehicle lifespans.
👉 Best for larger towing operations that need comprehensive fleet management beyond just dispatch, similar to businesses requiring truck booking app development for fleet coordination.
8. Omadi Towing
Based in: USA (Utah HQ), Canada operations
Omadi Towing was originally an independent towing software provider based in Utah, serving operations across the US and Canada. The company has since been acquired and integrated into the larger Traxero/Autura ecosystem, but continues to serve existing customers.
As part of the consolidation in the towing software industry, Omadi's features and customer base have been integrated into the broader Autura platform offerings.
Pricing:
Omadi’s original standalone pricing has been phased out following its integration into the Autura (Traxero) ecosystem. Pricing is now managed through Autura’s bundled offerings, which are custom-quoted based on the size of the fleet and the required features, such as dispatch volume, motor club integration, and back-office tools.
Problems It Solves:
Omadi helps towing companies, especially those with multi-location or multi-driver operations, consolidate dispatch, billing, and reporting. Its integration into Autura enables customers to tackle data silos, fragmented communication, and inefficient job flow with a centralized dashboard.
Key Benefits:
Fleet operators using the platform gain more visibility over job progress, faster dispatch-to-payment cycles, and easier compliance with industry norms. The Autura platform also supports scalability as companies grow or expand across regions.
Key Features:
Omadi's core tools, now part of Autura, include intelligent dispatch boards, job timestamps, automated billing, digital lot management, and compliance reporting. The platform is ideal for companies managing a mix of impounds, private property towing, and roadside assistance.
Fleet Tools:
While Omadi originally focused on towing-specific tools like dispatch boards, job tracking, invoicing, and impound management, its capabilities have been absorbed into Autura’s comprehensive suite. Current users benefit from a broader feature set including motor club integrations, real-time GPS, and fleet analytics.
Integrations:
Omadi’s legacy third-party integrations have been merged with the Autura platform, providing compatibility with GPS tracking systems, motor club portals, QuickBooks, and other back-office applications. The new integrations are designed to enhance automation and reduce dispatcher workload.
SaaS or White-label:
Omadi is now offered purely as a SaaS product within the Autura/Traxero portfolio, with no current white-label options available. The platform is accessible via web and mobile, offering modern cloud infrastructure and centralized user management.
Sustainability:
With digital workflows, automated invoicing, and route optimization, the platform contributes to operational efficiency. These tools help reduce paper use, fuel waste, and vehicle downtime, aligning with green operational goals.
👉 Legacy customers are now served through Autura's expanded platform offerings.
9. ITS Dispatch
Based in: USA & Canada
ITS Dispatch serves the North American towing market with a focus on dispatch efficiency and operational management. While detailed public information is limited, ITS Dispatch has established itself as a reliable option for mid-sized towing operations.
The platform emphasizes core dispatch functionality with integrations designed for the specific needs of towing operations across both the US and Canadian markets.
Pricing:
ITS Dispatch keeps its pricing behind closed doors—plans are tailored based on fleet size and operational complexity. While no public tiers are listed, it's safe to assume pricing aligns with mid-range SaaS standards in the towing tech space.
Problems It Solves:
For many mid-sized tow companies, ITS Dispatch simplifies the chaos of juggling calls, routes, and drivers. It replaces spreadsheets and phone calls with a structured, real-time system that helps improve dispatch accuracy and reduce delays.
Key Benefits:
Towing operations using ITS Dispatch enjoy faster job coordination, reduced manual workload, and a cleaner operational flow. The platform strikes a balance between functionality and simplicity, making it easy to onboard teams without heavy training.
Key Features:
The system offers real-time dispatch boards, basic fleet tracking, and job logging, alongside automated workflows for recurring tasks. While it doesn’t try to do everything, it does the essentials reliably and consistently.
Fleet Tools:
The platform focuses on core dispatching functions like job scheduling, live tracking, and basic fleet visibility. It’s built for towing businesses that need reliable tools without unnecessary bells and whistles, making it ideal for operators who want a lean, no-nonsense dispatch solution.
Integrations:
ITS Dispatch supports industry-standard integrations, covering basics like GPS tracking, motor club compatibility, and accounting software. It’s not overloaded with third-party add-ons but integrates enough to fit into most mid-sized tow company workflows.
SaaS or White-label:
ITS Dispatch operates as a SaaS-first platform, with no white-label availability. It offers cloud access via web and mobile, meaning your dispatchers and drivers stay connected on the go without the hassle of local installations.
Sustainability:
ITS Dispatch supports paperless operations and digitized workflow management, which helps reduce environmental impact and inefficiencies. Fewer printed job sheets and smarter routing mean lower fuel use and less operational waste.
👉 Best for mid-sized operations looking for reliable core dispatch functionality.
10. Tookan (by Jungleworks)
Based in: India
Tookan is a delivery and logistics platform by Jungleworks that includes towing and roadside assistance capabilities. As part of a broader on-demand service platform, Tookan brings consumer-app experience to B2B operations.
The platform leverages Indian software development expertise and cost advantages to offer competitive pricing for essential dispatch and tracking features. This approach is similar to how companies develop taxi dispatch app development solutions for emerging markets.
Pricing:
Tookan follows a subscription-based pricing model that starts at around $49/month, with scalable plans depending on fleet size, usage, and features. Its affordable pricing, especially for emerging markets, makes it ideal for startups and midsize logistics providers globally.
Problems It Solves:
Tookan solves the problem of manual dispatching and poor customer visibility by offering automated, trackable, and app-based operations. It helps towing businesses streamline communications and reduce missed or delayed service requests.
Key Benefits:
Companies using Tookan see faster job completion times, better customer satisfaction via live tracking, and cost savings from automation and reduced manual input. Its mobile-first approach suits teams operating in the field or on-the-go.
Key Features:
Tookan’s platform includes live tracking dashboards, agent auto-assignment, in-app notifications, geo-fencing, route optimization, and real-time analytics , all accessible through a modern web portal and mobile apps.
Fleet Tools:
Tookan offers real-time vehicle tracking, automated job dispatch, fleet scheduling, and customer notification systems. These tools bring an Uber-like experience to fleet operations, tailored for businesses in sectors like towing, delivery, and field services.
Integrations:
Tookan integrates easily with payment gateways (Razorpay, Stripe), mapping tools (Google Maps, Mapbox), chat systems, and CRM platforms. Its open API architecture also supports custom integrations, giving companies flexibility to build their own workflows.
SaaS or White-label:
The platform is available as a ready-to-use SaaS product or as a white-label solution, letting businesses rebrand the platform as their own. This makes Tookan attractive to resellers or service aggregators entering the logistics or roadside assistance space.
Sustainability:
By optimizing routes and digitizing service flows, Tookan reduces unnecessary fuel consumption and paper use. Its efficient dispatching contributes to lower emissions, especially valuable for urban and high-density operations.
👉 Best for operators looking for modern, cost-effective solutions with global support.
11. Webfleet (by TomTom)
Based in: Europe, North America operations
Webfleet by TomTom is a comprehensive fleet management solution that includes towing dispatch capabilities. Leveraging TomTom's mapping and navigation expertise, Webfleet offers advanced routing and tracking features.
The platform brings enterprise-level fleet management to the towing industry, with particular strength in European markets and expanding North American presence.
Pricing:
Webfleet operates on an enterprise pricing model, tailored to the size and needs of the fleet. While exact numbers are not public, pricing typically starts from €25–€35 per vehicle/month, with custom quotes for larger deployments including towing and emergency services.
Problems It Solves:
For towing companies, Webfleet solves problems like inefficient dispatching, driver accountability, and fuel wastage. With predictive routing and automated alerts, it reduces service delays and improves on-road coordination.
Key Benefits:
Companies using Webfleet gain improved fleet efficiency, reduced operational costs, and better ETAs for customers. The system's real-time monitoring and safety compliance features help maintain high service standards while reducing liability.
Key Features:
Key features include live vehicle tracking, driver behavior analysis, automated maintenance alerts, digital logbooks, geofencing, and AI-based route planning, all built on TomTom’s fleet-grade infrastructure.
Fleet Tools:
Webfleet brings advanced GPS tracking, real-time driver insights, route optimization, and fleet performance analytics, making it a robust tool for towing companies with complex dispatching needs. Its features are designed for both vehicle efficiency and driver safety.
Integrations:
Powered by TomTom’s leading navigation engine, Webfleet integrates with telematics devices, fuel management systems, and ERP/CRM tools. It also supports third-party fleet hardware and API-based customization, making it ideal for large-scale towing operations.
SaaS or White-label:
Webfleet is offered primarily as a SaaS enterprise solution, with centralized control and cloud-based access. It does not offer a white-label model but provides branded dashboards and custom user roles for internal teams.
👉 Best for large towing operations that need enterprise-level fleet management with advanced mapping.
12. TOPS (Tow Professional Software)
Based in: USA
TOPS (Tow Professional Software) is a specialized towing management system designed specifically for the towing industry. With years of industry focus, TOPS offers deep functionality tailored to towing operations rather than adapting general fleet management tools.
The platform emphasizes industry-specific features and compliance requirements that general fleet software might miss.
Pricing:
TOPS follows an industry-standard pricing structure, typically tailored based on the size of the towing operation, number of trucks, and required modules. While pricing isn't publicly listed, estimates suggest plans start around $50–$100 per user/month, depending on features like line handling and reporting.
Problems It Solves:
TOPS directly addresses key issues in towing like manual lien processing, compliance risks, inefficient dispatching, and poor record-keeping. By digitizing and automating the full towing workflow, it helps businesses avoid costly errors and stay legally compliant.
Key Benefits:
Towing businesses benefit from streamlined dispatching, faster lien resolution, better record accuracy, and reduced admin time. The specialized nature of TOPS gives operators tools that align exactly with their industry needs, something general software can’t match.
Key Features:
TOPS includes towing-specific dispatch, VIN lookups, storage/lien calculation, police rotation management, customized reporting, and automated notifications, all built with towing workflows in mind.
Fleet Tools:
Unlike generic fleet tools, TOPS is built exclusively for towing operations. It offers real-time dispatching, tow ticket management, line and impound management, and detailed tow-specific reporting, tools that meet the everyday demands of towing companies, impound lots, and roadside service providers.
Integrations:
TOPS integrates seamlessly with motor clubs, law enforcement networks, DMV data systems, and specialized towing hardware (like GPS/AVL units and printers). This tight ecosystem ensures smooth communication and faster dispatch-to-payment cycles.
SaaS or White-label:
TOPS is delivered as a SaaS platform, offering cloud-based access and continuous updates. While it does not provide white-labeling, it does allow for branding within customer-facing interfaces such as invoices and customer portals.
Sustainability:
While not a traditional focus, TOPS supports operational sustainability by reducing paper use, streamlining processes, and cutting fuel waste through smarter dispatching. This helps reduce overhead while contributing to a leaner, greener business model.
👉 Best for operators who want software built specifically for towing rather than adapted from other industries.
13. Clearplan
Based in: USA
Clearplan serves the US towing market with a focus on operational clarity and streamlined dispatch management. While detailed public information is limited, Clearplan has built a reputation for straightforward, reliable dispatch functionality.
The platform emphasizes ease of use and clear operational workflows, making it accessible for operations of various sizes.
Pricing:
Clearplan follows a custom pricing model based on fleet size and feature needs. While exact numbers aren't publicly disclosed, it's positioned as an affordable solution for small to mid-sized towing businesses, making it accessible without enterprise-level costs.
Problems It Solves:
Clearplan is built to solve overcomplicated dispatching, lack of visibility into field activity, and operational bottlenecks in small teams. By simplifying the user experience and enabling real-time coordination, it reduces manual overhead and delays.
Key Benefits:
Towing operators using Clearplan benefit from faster dispatching, improved visibility, and lower training time for staff. Its ease of use makes it a favorite among smaller companies that need reliability without enterprise complexity.
Key Features:
Key features include live truck tracking, drag-and-drop dispatch board, real-time updates, basic reporting tools, and mobile-friendly access, all optimized for clarity and speed in day-to-day operations.
Fleet Tools:
Clearplan delivers core dispatch functionality, live tracking, and basic operational reporting with a clean, intuitive interface. Designed for simplicity, it helps teams manage day-to-day operations efficiently, without the learning curve of more complex systems.
Integrations:
The platform integrates with standard towing industry tools, including motor club systems, fleet GPS solutions, and digital payment gateways. These integrations help towing businesses maintain smooth workflows without overcomplicating tech stacks.
SaaS or White-label:
Clearplan is a SaaS-only platform, hosted in the cloud with real-time updates and mobile access. It does not offer white-label versions but allows some branding elements within the dispatch dashboard and user-facing features.
Sustainability:
Clearplan supports sustainability through efficient routing, reduced idle times, and digital-first workflows, helping towing fleets lower fuel consumption and cut down on paper-based processes.
👉 Best for operators who prioritize simplicity and clear operational workflows.
14. Pro Tow XTR
Based in: USA
Pro Tow XTR is a professional-grade towing management system designed for serious towing operations. The platform focuses on comprehensive functionality for established businesses that need advanced features and reporting.
XTR emphasizes professional-grade tools and advanced reporting capabilities for data-driven towing operations.
Pricing:
Pro Tow XTR follows a professional-tier pricing model, designed for established towing businesses that need high-end functionality. Pricing isn’t publicly listed but reflects its enterprise-grade capabilities, with options to scale based on operational needs.
Problems It Solves:
This platform addresses challenges like disconnected systems, inaccurate reporting, and manual inefficiencies in large towing fleets. It’s built to streamline every stage of a tow, from job intake to invoicing, so operators can maintain control at scale.
Key Benefits:
Pro Tow XTR enables faster dispatching, smarter financial tracking, and greater operational transparency. It’s particularly valuable for towing businesses with multiple trucks, drivers, and service locations that need centralized management and accountability.
Key Features:
Features include multi-location dispatching, detailed invoicing and billing, real-time job updates, custom report generation, and driver performance analytics—all accessible via a secure, cloud-based dashboard.
Fleet Tools:
Built for serious towing operations, Pro Tow XTR offers advanced dispatching, comprehensive billing systems, and in-depth reporting tools. It's a platform that goes beyond basic tracking, enabling towing businesses to run a data-driven, high-performance operation.
Integrations:
Pro Tow XTR integrates with advanced accounting systems, motor club platforms, and fleet GPS tools, helping businesses create a seamless digital ecosystem. Its integrations are tailored for companies that manage high-volume dispatches and require tight coordination across departments.
SaaS or White-label:
It operates as a SaaS platform with dedicated professional support, ensuring regular updates and expert-level customer assistance. While not marketed as white-label, Pro Tow XTR supports some degree of branding customization.
Sustainability:
With tools for route optimization, digital recordkeeping, and reduced administrative waste, Pro Tow XTR contributes to efficient and eco-conscious operations, helping large towing businesses cut fuel costs and minimize their carbon footprint.
👉 Best for established professional towing operations that need advanced features and reporting.
15. AutoReturn
Based in: USA (Municipal focus)
AutoReturn specializes in municipal and government towing operations, particularly for cities and parking enforcement agencies. Rather than serving private towing companies, AutoReturn focuses on the unique needs of public sector towing operations.
The platform handles the complex requirements of municipal towing, including public records, citizen portals, and government compliance requirements.
Pricing:
AutoReturn operates on a municipal contract pricing model, tailored to the procurement processes and budget structures of city governments and public agencies. Pricing varies based on city size, fleet volume, and service scope.
Problems It Solves:
AutoReturn solves the fragmentation and inefficiencies in municipal towing, eliminating paperwork, reducing errors in ticketing/tow linkage, and enhancing citizen experience through self-service tools. It helps cities enforce regulations without public frustration.
Key Benefits:
The key value lies in faster vehicle recovery for citizens, reduced disputes and complaints, and streamlined backend operations for city agencies. Municipalities also benefit from automated audits and improved compliance visibility.
Key Features:
Core features include automated tow matching, citizen notifications, vehicle location tracking, impound lot management, and digital release/payment workflows—all tied to municipal governance needs.
Fleet Tools:
Built specifically for municipal towing operations, AutoReturn offers tools like citizen-facing service portals, automated dispatch tied to city enforcement systems, and digital public records management. These features ensure transparency, speed, and compliance in government environments.
Integrations:
AutoReturn integrates seamlessly with city ticketing systems, public safety databases, online payment processors, and digital impound records, ensuring towing services are fully embedded into a city’s digital infrastructure.
SaaS or White-label:
This is a SaaS platform purpose-built for the government, meeting strict public-sector security and compliance standards. While not traditionally white-labeled, the platform can be branded and localized per municipality or enforcement agency.
Sustainability:
AutoReturn promotes sustainability by reducing manual processing, unnecessary tows, and duplicate enforcement efforts. Its real-time coordination with city systems means fewer trips, lower fuel usage, and quicker citizen resolutions, aligning with smart city app development goals.
👉 Best for municipal towing operations and government contracts rather than private towing companies.
Final Thoughts
Towing isn’t easy, but finding the right dispatch software shouldn’t be a tow in itself. Whether you're just starting or managing a growing fleet, there’s a tool in this list that fits your hustle.
Pick what works best for your size, budget, and daily chaos, and let tech take some weight off your shoulders.
Frequently Asked Questions (FAQs)
1. How do I choose the right towing dispatch software for a small business vs. a large fleet?
When choosing software, small businesses should look for tools that are mobile-first, low-cost, and easy to set up with minimal training (like TraxeroGO or TowNow). Large fleets may need advanced features like multi-location dispatch, deep analytics, or integrations with motor clubs and ERPs, platforms like Pro Tow XTR or Webfleet are better suited for them.
2. Is it better to use industry-specific towing software or a general field service management tool?
Industry-specific tools often come with built-in towing workflows, like lien processing and impound management, which general field service tools may lack. However, platforms like Workiz or Tookan can be great for businesses that operate in multiple industries beyond towing.
3. Can these dispatch platforms help improve driver accountability and performance?
Yes . Most towing software includes GPS tracking, job logs, and driver behavior analytics. Tools like ZenduWork and Webfleet go further with scorecards, real-time insights, and compliance monitoring to optimize driver performance and reduce risk.
4. Do any of these tools offer offline mode or support in low-connectivity areas?
Yes , platforms like Rescuemate and Dispatch Anywhere are designed to work reliably even in remote zones with patchy internet, making them ideal for operators in rural or expansive territories like Australia or North America.
5. What’s the difference between SaaS and white-label towing software, and which one should I pick?
SaaS platforms are ready-to-use and centrally managed by the provider (e.g., Towbook, Omadi). White-label solutions (like Tookan or ZenduWork) allow you to rebrand the app and customize it for resale or internal branding. Choose SaaS for fast deployment, or white-label if you're building a branded service or starting your own platform.